Recover the Revenue You're Owed
When members cancel with outstanding balances, most gyms write it off. GymPoint's collections workflow tracks every dollar, automates follow-up, and helps you recover debt that other platforms ignore completely.
Cancelled Members Still Owe You Money
In most gym management systems, a cancellation is a dead end. When a member leaves with an unpaid balance, the software stops tracking them. GymPoint changes the paradigm by flagging every outstanding cent, ensuring that "cancelled" doesn't mean "forgotten." We turn lost revenue into recoverable assets.
One Dashboard for All Outstanding Debt
Billing > Collections
Total Outstanding
$42,850.20
Pursuing
$12,400.00
In Collections
$28,150.20
Written Off
$2,300.00
| Member Name | Total Owed | Days Overdue | Status | Action |
|---|---|---|---|---|
| Alex Thompson | $420.00 | 94 Days | In Collections | more_horiz |
| Sarah Jenkins | $185.00 | 32 Days | Pursuing | more_horiz |
Track Every Invoice, Not Just the Member
Generic systems treat debt as a single number. GymPoint tracks each individual invoice through its entire lifecycle. See exactly which months were missed, which charges failed, and a complete audit trail of every automated and manual outreach attempt.
Smart Dunning AI
Pulse AI analyzes member payment history to recommend the optimal retry times and channels for the highest recovery probability.
Export for External Collections
Ready to send debt to an agency? Export a perfectly formatted CSV with all member contacts, debt age, and historical outreach in one click.
Reactivation Protection
Stop bad debt at the door. If a former member tries to re-enroll, GymPoint flags their outstanding balance instantly before they can re-join.
Clean Books, Clear Numbers
Proper accounting requires identifying bad debt. GymPoint lets you mark debt as "Written Off" to keep your P&L accurate while maintaining the history if they ever come back to pay.
The Comparison is Clear
| Feature | GymDesk | Mindbody | GymPoint |
|---|---|---|---|
| Collections Dashboard | close | close | check_circle |
| Per-Invoice Status Tracking | close | close | check_circle |
| Collections Audit Log | close | close | check_circle |
| AI-Powered Recovery | close | close | check_circle |
| Bulk Status Updates | close | close | check_circle |
| CSV Export | Limited | close | check_circle |
| Reactivation Warnings | close | close | check_circle |
Stop Writing Off Revenue
Every gym has unrecovered debt. Most just accept it. With GymPoint, you can finally put those numbers back on the right side of the ledger.