Everything You Need to Manage Your Members in One Place

    From first contact to long-term retention, GymPoint gives you a complete view of every member. Track memberships, manage billing, and see check-in history — all from one profile.

    Member Management Dashboard - Light Mode
    Core Platform

    The Complete Lifecycle Manager

    person

    Member Profiles

    Centralized database for contact info, professional photos, real-time status, and internal staff notes.

    update

    Lifecycle Management

    Automated tracking for active, frozen, cancelled, or past-due memberships with visual status indicators.

    credit_card

    Card-on-File

    Secure PCI-compliant storage via Poynt terminal integration or easy online member enrollment.

    receipt_long

    Automated Billing

    Full-cycle smart dunning that handles failed payments and subscription renewals without manual intervention.

    sensor_door

    Check-in Tracking

    Flexible attendance management through self-service kiosks, manual lookup, or barcode scanning.

    group_work

    Custom Segments

    Power targeted outreach using dynamic tags and demographic filters for personalized member experiences.

    check_circleFamily/Household Linking
    check_circleDocument Storage (Waivers, IDs)
    check_circleMember Self-Service Portal
    check_circleCSV Data Import from Competitors
    Intelligent Retention

    Powered by Pulse AI — The Engagement Engine

    analytics

    Churn Prediction

    Sophisticated health scores flag at-risk members weeks before they decide to cancel.

    smart_toy

    Smart Dunning

    Pulse AI-optimized channel selection (Email, SMS) and automated message drafting based on member behavior.

    bolt

    Lead Scoring

    Automatically prioritize high-converting leads so your sales team focuses where it matters most.

    campaign

    Re-engagement

    Pulse AI-drafted personalized messages triggered automatically for disengaged members to bring them back.

    summarize

    Weekly Pulse AI Digest

    Critical business insights and predictive trends delivered directly to your inbox every Monday morning.

    "No competitor offers Pulse AI that predicts churn, writes the outreach, and learns from the results — all in one loop."

    Manage Members Like a Pro

    Join our growing community of gym owners who use GymPoint to streamline operations and boost retention.

    Book a Demo