Taking a Payment with Quick Pay

Overview

Quick Pay is the fastest way to take a one-off payment in GymPoint. When you just need to charge an amount — a drop-in fee, a late payment, a retail item, a class pack — and you do not need a full point-of-sale cart, Quick Pay handles it in a few fields.

It is available as a Quick Action in the sidebar (route /quick-pay), so it is always one click away from anywhere in the app.

Taking a Basic Payment

1. Click Quick Pay in the sidebar Quick Actions.
2. In the Amount field, enter the amount to charge.
3. Choose a payment method: Card or Cash.
4. Enter the payment details for the method you picked.
5. Click the charge button to complete the payment.

When the payment succeeds, a confirmation screen appears with a payment breakdown. From there you can send a receipt and start a new sale.

Card Payments

With Card selected, how you collect card details depends on your payment processor:

• If your gym is connected to Poynt, a secure card form loads. The member's card data is captured directly by the processor and never stored on GymPoint's servers.
• For manual entry, fill in the card number, expiry month and year, CVV, and an optional cardholder name.

You can also Send to Terminal to push the charge to a connected card terminal, where the member taps, inserts, or swipes their card. This is the most secure way to take a card-present payment.

If your gym has no payment processor connected, the card section is disabled with a prompt to set one up in Settings > Payments.

Cash Payments

With Cash selected, enter the amount of cash the member hands you. Quick Pay calculates the change due automatically and shows it on the confirmation screen. Cash payments are recorded as a paid invoice just like card payments, so your audit trail stays consistent.

Linking the Payment to a Member

By default, Quick Pay can take a payment without attaching it to anyone — useful for walk-ins. Walk-in charges are still recorded against a "Walk-in Customer" invoice so the transaction is tracked.

To attach the charge to a member's record:

1. Open the Advanced Options section.
2. Turn on Link to Member.
3. Search for the member and select them.

When a member is linked, the payment appears in their billing history, and their email and phone are pre-filled on the receipt screen.

Note that Quick Pay's member search returns everyone in your gym, including leads and inactive members. Each result shows a status tag (Lead, Trial, Frozen, Canceled, and so on) so you can confirm you have the right person.

Linking Products

If the payment is for specific items, open Advanced Options and turn on Link to Products. Search your product catalog and add line items with quantities. Quick Pay totals the line items and uses that as the amount to charge, and the product names become the payment description. Add multiple line items for a multi-item sale.

Tax and Processing Fees

Inside Advanced Options you can also:

• Add Tax — applies your gym's default tax rate. The rate shown is your organization's default rate; manage it in Settings > Tax. If no default rate is set, you will be prompted to configure one before charging tax.
• Processing Fee — pass a card processing fee to the member as a percentage of the total.

The amount card shows a running breakdown of subtotal, tax, processing fee, and total so you and the member can see exactly what is being charged.

Sending a Receipt

After a successful payment, the confirmation screen includes a Send Receipt section:

• Enter an email address and send an emailed receipt.
• Enter a phone number and send a receipt by SMS.

If the payment was linked to a member, these fields are pre-filled with the member's contact details. Click New Sale to clear the form and take the next payment.

Quick Pay vs. POS

Quick Pay is built for speed — one amount, one payment, done. For a full retail checkout with a multi-item cart, inventory tracking, and a detailed sale flow, use POS instead, the other Quick Action in the sidebar.