Configure automated billing, handle refunds, and manage financial reporting.
11 articles in this category
Connect your Poynt business account, register terminals, and run your first test transaction.
Set up monthly, annual, drop-in, and class pack membership plans with pricing, trials, and auto-renewal.
Add products for point-of-sale transactions including pricing, categories, tax rates, and images.
Understand how GymPoint's automated billing engine processes recurring membership charges.
Navigate invoice statuses, view payment history per member, and download or print invoices.
Understand why payments fail, how automatic retries work, and how to help members update their cards.
Manage overdue accounts through the collections pipeline with automated and manual workflows.
Use Pulse AI's Smart Dunning to optimize collections message timing, channel selection, and content.
Issue full or partial refunds, apply account credits, and understand refund processing timelines.
Diagnose and resolve common payment decline codes, terminal issues, and online payment problems.
Charge a member or walk-in fast with Quick Pay — card, cash, or terminal — without running a full POS sale.