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    Member Management

    Learn how to manage profiles, track attendance, and handle memberships efficiently.

    10 articles in this category

    1

    Adding Members Manually

    Step-by-step instructions for adding a new member to GymPoint manually.

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    2

    Importing Members from CSV

    Import members in bulk from a CSV file, including column mapping and duplicate handling.

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    3

    Member Profiles & Contact Details

    Explore what's on a member profile, how to edit details, and how to view communication history.

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    4

    Custom Fields for Member Data

    Create and manage custom fields to capture additional member information specific to your gym.

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    5

    Ranks & Belt Systems

    Set up rank categories and belt systems to track member progression in martial arts and other graded programs.

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    6

    Attendance Tracking & Check-in

    Track member attendance with kiosk self-service, front desk check-in, and manual entry options.

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    7

    Managing Memberships (Freeze, Cancel, Upgrade)

    Learn how to freeze, cancel, upgrade, or downgrade a member's membership plan with proration handling.

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    8

    Troubleshooting: Import Errors & Data Issues

    Resolve common CSV import errors including encoding issues, date formats, missing fields, and duplicates.

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    9

    Skill Tracking & Curriculum

    Build a skill curriculum for a program and score members on individual techniques as they progress.

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    10

    Belt Promotions

    Promote members to a new belt or rank, award stripes, and review their promotion history.

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