Gym Billing Software That Chases Payments For You
GymPoint handles recurring charges, invoicing, and payment collection automatically - so your front desk isn't chasing down payments.
Failed Payment? Pulse AI Handles It.
Competitors retry and hope. Pulse AI picks the best channel, optimal timing, and drafts a personalized recovery message - automatically.
Payment Fails
Charge declined or card expired
Pulse AI Selects Channel
SMS or email based on member history
Optimal Timing
Sent when they're most likely to act
Pulse AI Drafts Message
Personalized tone, not a template
Auto-Retry & Recovery
Retry scheduled, payment recovered
Channel Optimization
Pulse AI tracks which channel each member responds to. If Sarah opens 80% of texts but ignores email, her recovery message goes via SMS - every time.
AI-Drafted Messages
Tone shifts dynamically from 'Friendly Reminder' to 'Action Required' based on days overdue. Each message references the member's name, plan, and amount - written by Pulse AI, not a mail merge.
Timing Intelligence
Pulse AI analyzes past open times and engagement windows per member. A 6am gym-goer gets their reminder at 5:30am. A night owl gets theirs at 8pm.
Escalation & Auto-Cancel
Set your rules: retry 3x over 14 days, apply late fee after day 7, auto-cancel after day 30. Smart routing to staff tasks only when all automated methods are exhausted.
Recovery Dashboard
Track recovery rate, dollars recovered, average time-to-recovery, and channel performance. Export reports for your accountant or investors.
Everything You Need for Predictable Revenue.
Recurring Billing
Set monthly, weekly, or annual billing cycles with configurable start dates, grace periods, and automatic renewal - no manual processing required.
Auto-Invoices
Generate itemized receipts automatically on every charge. Emailed receipts include a secure link members can open anytime, and complete invoice history lives in the self-service member portal.
Card-on-File
Securely vault member payment methods through PCI-compliant Poynt tokenization. Enable one-click charges for dues, retail, and balance payments.
Proration
Automatically calculate prorated charges when members upgrade, downgrade, or switch plans mid-cycle. No manual math or billing adjustments needed.
Past-Due Tracking
Monitor failed payments, expired cards, and overdue balances in real time. Dashboard alerts and automated member notifications keep collections on track.
Retry Scheduling
Configurable retry logic automatically re-attempts failed charges on optimized intervals. Reduces involuntary churn without staff involvement.
Account Balances
Support prepaid credits, package balances, and negative balance tracking per member. Apply credits automatically at next billing or allow manual paydown.
Bulk Billing Runs
Process monthly dues for your entire membership base in a single batch. Progress tracking and failure reporting for every transaction.
Refunds & Voids
Issue full or partial refunds and void pending transactions directly from the member profile. Complete audit trail for every adjustment.
Member Portal
Self-service portal where members update payment methods, view invoices, pay outstanding balances, and manage their own account - 24/7 without staff assistance.
POS Integration
Unified point-of-sale for retail, juice bar, day passes, and membership dues. Single transaction history across all revenue streams per member.
Deep Insights
Pulse AI-powered churn prediction, revenue forecasting, and member health scoring. Identify at-risk members and track financial trends with automated weekly reports.
Gym Billing Software, Answered
GymPoint charges each member's card on file automatically on their billing cycle, monthly, weekly, or annual, with configurable start dates and grace periods. Recurring dues, invoicing, and payment collection run without manual processing, so your front desk isn't chasing down payments.