Empower Your Members, Free Up Your Staff
A branded member portal members can install as an app on their phone, plus a fast check-in kiosk, with Pulse AI working behind the scenes to keep your community engaged.
A 24/7 Digital Front Desk
Give your members the autonomy they crave. From billing to bookings, our portal handles the logistics so you can focus on the lifting.
Profile Management
Members update their own contact information, profile photos, and emergency contacts through a self-service portal - reducing front desk workload and keeping records current.
Update Payment Methods
Securely add, replace, or remove credit cards and ACH accounts with PCI-compliant tokenization. Manage autopay preferences and renewal settings without calling the gym.
Membership Overview
View current plan details, billing cycle dates, upcoming renewal amounts, and available upgrade or downgrade options - all from a single dashboard screen.
Invoice History
Browse and download itemized PDF receipts for every transaction. Searchable history with date filters for tax filing, insurance reimbursement, or personal records.
Class Booking
Browse real-time class schedules, reserve spots instantly, join waitlists, and book personal training sessions - all from the member portal or mobile browser.
Sign Waivers
Complete liability waivers and equipment-specific agreements with legally binding digital signatures. New documents are automatically presented when policies update.
Family Accounts
One parent account covers every enrolled child - managing memberships, signing waivers, and tracking each kid's class attendance or rank progress without switching logins.
Your Gym on Their Home Screen
Members install the portal as an app on iPhone or Android, straight from the browser. It opens full screen with your logo as the icon and your gym's name under it. There is no app store listing to wait on, so it works from day one.
Install From the Browser
Android and desktop browsers show an install button. iPhone members get a step-by-step walkthrough for Safari and Chrome. A setup page walks them through it before they even sign in.
Your Logo, Your Name
The app icon is generated from your logo, or you can upload a square icon. Set the home screen name and brand color in your logo settings.
Easy to Hand Out
Copy a setup link, print a QR code poster for the front desk, and include the install link in your welcome email and welcome text.
See Who Has It
A dashboard tile shows what share of your active members have installed the app. Members stay signed in after they install.
The member app is a web app installed from the browser, so it is not listed in the App Store or Google Play. Offline mode and push notifications are not available yet. See the install steps.
Check-in Before They Hit the Locker Room
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Photo Verification
Instant visual confirmation to prevent membership sharing and ensure community safety.
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Status Validation
Live billing checks ensure every person entering has an active, paid-in-full account.
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Offline Capability
Wifi dropout? No problem. The kiosk caches data locally so your doors never stop moving.
Powered by Pulse AI
Intelligence that works behind the scenes to predict member behavior, automate engagement, and personalize the training journey.
Member Health Scoring
Pulse AI analyzes check-in frequency and booking patterns to generate a 'Retention Risk Score'. Identify members likely to churn before they do.
Drafted Follow-Ups
Pulse AI drafts a personalized email or text for a lead in your sales pipeline. Staff review and edit it before it goes out.
Modernize Your Member Experience
No credit card required. Free for unlimited members.