Browse our complete collection of articles and guides to master GymPoint.
Set up Poynt payment processing in GymPoint: connect your merchant account, register card terminals, run a test charge, and enable online payments.
An honest feature-by-feature comparison of GymPoint and Mindbody - pricing, AI, payments, and what matters most for your gym.
Set up GymPoint's self-service check-in kiosk with barcode, QR code, or name-search check-in methods, plus branding and display customization.
Get your gym running on GymPoint in under 30 minutes by setting up your profile, payment processing, first membership, waiver, member, class, and staff.
Manually add a new member to GymPoint by entering contact details, assigning a membership plan, and collecting payment via Poynt terminal or card on file.
Send individual or bulk messages to members by email and SMS in GymPoint, using audience filters, template variables, and per-member message history.
Planning a migration to GymPoint: a pre-migration checklist, what member and billing data can be imported, and realistic timeline expectations.
Sales pipeline setup in GymPoint: configure stages from New to Won, customize and reorder them, and assign staff as lead owners.
Setting up the GymPoint member portal covers enabling access, customizing branding, toggling individual features, and sending member invitations.
Setting up point of sale in GymPoint: navigate the POS screen, configure product categories, pair a Poynt terminal, and set up cash drawer and receipts.
Pulse AI is GymPoint's built-in AI engine covering lead scoring, churn prediction, smart dunning, and weekly insights, powered by Claude.
GymPoint dashboard widgets cover MRR, ARR, revenue trend, member count, and billing health, explaining how each metric is calculated.
Create GymPoint classes and programs, including group fitness, personal training, and open gym, with duration, location, capacity, and color coding.
Configure GymPoint organization settings, including your gym's business name, address, logo, brand color, timezone, locale, and business hours.
GymPoint's Payroll page tracks staff hours and estimated pay, lets you close payroll periods, and export pay reports as CSV for your provider.
Creating membership plans in GymPoint covers monthly, annual, drop-in, and class-pack pricing, plus trial periods, setup fees, and auto-renewal.
A detailed comparison of GymPoint and PushPress - from AI-powered tools to payment processing and everything in between.
Handle daily front desk tasks including manual check-ins, walk-in registrations, payments, and attendance tracking.
Read and customize your GymPoint dashboard, including MRR and revenue KPI widgets, billing health gauge, quick actions, and Pulse AI insights.
Download a free member import CSV template, then bulk-import members into GymPoint - with column mapping, duplicate handling, and validation.
Create and manage email and SMS templates in GymPoint with variable placeholders, pre-built system templates, HTML email design, and preview testing.
Step-by-step instructions for importing member data via CSV including template, formatting, mapping, and execution.
Lead capture forms in GymPoint: build custom fields, brand the form, and embed it on your website or share a public link to collect new leads.
GymPoint member portal features overview: dashboard, profile management, class browsing and booking, invoice history, and message inbox.
Managing products in the GymPoint POS catalog: create items with pricing and images, set tax rates and inventory tracking, and bulk import your catalog.
Deep dive into Pulse AI's lead scoring methodology, score ranges, and how to use scores in your sales workflow.
Revenue reports in GymPoint cover monthly revenue breakdowns, MRR trends, revenue by membership plan, and payment method breakdowns for accounting.
GymPoint instructor scheduling: assign default and per-session instructors, set availability, find substitutes, and track workload to avoid burnout.
Connect your Poynt payment processor and configure GymPoint billing defaults, tax rates, retry schedules, invoice customization, and receipt settings.
Track GymPoint staff hours by clocking in/out, logging break time, adding manual entries, and reviewing weekly summaries that feed payroll.
Set up your GymPoint POS product catalog with pricing, categories, tax rates, and images, then track sales with top-seller and margin reports.
Comparing GymPoint and Wodify across billing, AI, payments, and gym operations - which platform fits your box?
GymPoint's waiver system covers building signable templates, requiring waivers at enrollment or check-in, digital signatures, and version management.
Set up your gym profile in GymPoint, including business name, address, contact info, logo upload, business hours, and timezone configuration.
Member profiles in GymPoint centralize contact details, membership status, billing history, attendance records, and communication logs in one place.
Set up automated GymPoint message workflows for member onboarding, payment reminders, re-engagement follow-ups, and birthday or anniversary messages.
Post-migration verification in GymPoint: confirm member counts, membership plan assignments, billing accuracy, and attendance data before going live.
The GymPoint Kanban board lets you drag leads between pipeline stages, view lead details and scores, filter and sort cards, and add notes and tasks.
Self-service billing in the GymPoint member portal lets members add payment methods, view active memberships, download invoices, and make payments.
Processing in-person sales in GymPoint: add items to the cart, link a member, apply discounts, take card, cash, or split payments, and handle receipts.
Churn prediction in GymPoint uses member health scores from 0-100, based on attendance, payments, and engagement, to flag at-risk members early.
Member analytics in GymPoint track active vs. inactive members, retention rate, attendance trends, and new member growth by acquisition source.
Configure GymPoint online booking: enable per class, set booking windows and cutoffs, define cancellation/no-show policies, and embed a booking widget.
Create and manage custom fields with validation rules, organize them in groups, and use them in forms and filters.
Recurring billing in GymPoint automates membership charges on each member's billing date, with proration for plan changes and configurable grace periods.
Compare GymPoint's cloud AI platform, including its Kisi-powered door access, to GymMaster's proprietary hardware system, covering pricing, features, and where each platform wins.
Manage incoming member conversations from a shared staff Inbox with channel filters, search, and thread assignment.
Invite team members to GymPoint and assign Owner, Admin, or Staff roles, then manage pending invitations, role changes, and team member removal.
Custom fields in GymPoint capture gym-specific member data like T-shirt size or referral source, powering filtering and targeted communications.
Configure GymPoint notification settings, including staff alerts, member notification preferences, email and SMS channel setup, and quiet hours scheduling.
Pulse AI lead scoring in GymPoint explains how leads are scored 0-100 from engagement and behavior, and how to prioritize follow-ups by score.
Class booking through the GymPoint member portal covers how members browse the schedule, book and cancel classes, and join waitlists.
Poynt terminal setup in GymPoint: unbox and power on the device, connect to Wi-Fi, register it, and process your first card payment.
At-risk member alerts in GymPoint trigger from health-score thresholds and pair with AI-drafted outreach messages and re-engagement tracking.
Billing health reports in GymPoint track payment success rates, failed payment trends, collections recovery, and overdue account aging by risk level.
Set GymPoint class capacity limits, enable waitlists, configure auto-promotion, and notify waitlisted members when spots open up.
Manage GymPoint user roles and permissions, including Owner, Admin, and Staff roles, section-level access, invitations, and account deactivation.
GymPoint invoice statuses - Paid, Pending, Overdue, Failed, Voided, Refunded - plus how to view payment history and download or export invoices.
GymPoint matches GymDesk feature-for-feature on core tools, then pulls ahead with AI, payments, and collections.
Personalize GymPoint with your gym's logo, brand colors, and custom styling across the portal, emails, and invoices.
Set up rank categories and belt systems to track member progression in martial arts and other graded programs.
Troubleshoot GymPoint email and SMS delivery problems, including bounces, spam filtering, failed SMS sends, and sender domain verification steps.
Converting leads to members in GymPoint: review contact details, assign a membership plan, enroll a card on file, and confirm the new member.
Gym inventory tracking in GymPoint: set stock levels, configure low-stock alerts, review adjustment history, and run inventory reports.
Smart dunning AI in GymPoint optimizes when, how, and what to send for failed payments, choosing timing and channel to recover revenue.
Exporting data from GymPoint covers CSV and PDF exports of member lists, financial reports, and attendance data, plus scheduling recurring exports.
Build recurring weekly schedule templates in GymPoint, apply them to date ranges, copy schedules between weeks, and handle holiday closures.
Manage GymPoint API keys, configure webhooks, and connect third-party apps like Zapier to sync member, billing, and check-in data automatically.
Connect Kisi cloud access control to GymPoint: generate an API key, pick your door group, set billing-based access rules, assign fobs, enable member portal unlock, and turn on QR door passes.
Handling failed payments in GymPoint: why charges decline, the automatic retry schedule, member notifications, and updating payment methods.
Comparing GymPoint's independent, AI-first approach against Glofox's enterprise-backed platform for boutique fitness studios.
How GymPoint's Free plan works: what's included with unlimited members, the GymPoint Payments requirement, what's reserved for Growth and Pro, and how to upgrade.
Member check-in and attendance tracking in GymPoint covers kiosk self-service, front desk check-in, manual entry, and attendance reports.
Write one message and send it across email, SMS, and a portal post from a single composer in Marketing > Communications.
Follow-up automation in GymPoint: build timed email and SMS sequences, create reusable templates, and set staff reminders for leads.
Troubleshooting Poynt terminal connection issues in GymPoint: offline errors, Wi-Fi checks, restarting or re-registering the terminal.
GymPoint's weekly AI insights report summarizes leads, attendance, revenue, and churn risk every Sunday, with AI commentary and email delivery.
Troubleshoot GymPoint booking issues: overbooking, time zone mismatches, daylight saving glitches, room/instructor conflicts, and member double bookings.
Connect your Wellhub (formerly Gympass) partner account to GymPoint to validate corporate wellness check-ins, sync codes, and configure webhooks.
Collections in GymPoint moves overdue accounts through a staged pipeline of automated or manual outreach, payment retries, and bad-debt write-offs.
An honest comparison of GymPoint and Zen Planner - from AI-powered automation to integrated payments and collections.
Managing memberships in GymPoint covers freezing, canceling, upgrading, and downgrading a plan, including how proration and billing credits work.
Create, schedule, and manage member portal announcements in GymPoint, including post visibility, categories, editing, archiving, and scheduled publishing.
Troubleshooting missing lead form submissions in GymPoint: fix embed code, CORS domain issues, spam filter false positives, and check submission logs.
Enable, configure, and share your gym's public-facing online store so members and visitors can browse and buy products.
AI credits in GymPoint power Pulse AI features like lead scoring and dunning drafts, with monthly plan allocations, usage tracking, and alerts.
Share public booking pages for classes, trials, and appointments, and embed your class schedule on your own website.
Smart Dunning uses GymPoint's Pulse AI to optimize collections timing, channel, and message content for each overdue member, boosting recovery.
Compare GymPoint's AI platform, transparent pricing, and Kisi-powered door access to Club Automation's enterprise system, including where each platform wins.
CSV import troubleshooting for GymPoint: fix encoding issues, date format errors, missing fields, invalid emails, and duplicate member records.
Build reusable, filter-based audience segments in GymPoint to precisely target members by lead status, source, tags, or membership status when messaging.
AI workout programming with GymPoint's Pulse AI assistant generates structured, class-specific workouts drawn from your gym's own class catalog.
Create multi-session GymPoint courses, like a beginner on-ramp or fundamentals series, so members enroll once and attend the whole series.
Refunds and account credits in GymPoint return money to a member's card or apply an internal balance to future invoices, with processing timelines.
Comparing GymPoint's full gym management platform with Jackrabbit Class's specialized class and enrollment management system.
Skill tracking and curriculum tools in GymPoint let you build technique-based curriculums and score members' progress toward promotion.
Close your gym for a day in GymPoint to cancel all scheduled classes at once and free up booked members for holidays, maintenance, or closures.
Troubleshoot GymPoint payment failures - common decline codes, Poynt terminal and card reader issues, online payment problems, and support escalation.
Comparing GymPoint's full gym management platform with iClassPro's specialized class enrollment and evaluation system for youth activity centers.
Belt promotion tracking in GymPoint: promote members to a new rank, award stripes, monitor promotion readiness, and review full promotion history.
Quick Pay in GymPoint takes fast one-off charges by card, cash, or terminal, with options to link a member, add products, tax, and fees.
GymPoint's two simple payment processing rates, a worked per-transaction example, what's never charged, and how card-present differs from card-not-present.
Discounts and promotions in GymPoint let you create promo codes and account discounts for sign-up offers, seasonal campaigns, and referrals.
Set late-cancel and no-show fees in GymPoint, how amounts are charged to the card on file or invoiced, and how staff waive or refund a fee.