Everything You Need to Manage Your Members in One Place
From first contact to long-term retention, GymPoint gives you a complete view of every member. Track memberships, manage billing, and see check-in history - all from one profile.
The Complete Lifecycle Manager
Member Profiles
Complete member management with contact details, photos, membership status, billing history, and private staff notes - all in one searchable profile.
Lifecycle Management
Track every stage of a membership from sign-up to cancellation. Automated status updates for active, frozen, past-due, and cancelled members with color-coded indicators.
Card-on-File
Store payment methods securely with PCI-compliant tokenization. Members enroll via in-gym Poynt terminals or online - no raw card data ever touches your system.
Automated Billing
Recurring subscription billing with intelligent retry logic for failed payments. Automated dunning emails, grace periods, and renewal processing - zero manual followup.
Check-in Tracking
Log member visits through self-service kiosk mode, front desk barcode scanning, or manual name lookup. Real-time attendance data powers engagement reporting.
Custom Segments
Build dynamic member lists using tags, membership type, visit frequency, payment status, and demographics. Drive targeted email campaigns and SMS outreach from a single filter.
Powered by Pulse AI - The Engagement Engine
Churn Prediction
Sophisticated health scores flag at-risk members weeks before they decide to cancel.
Smart Dunning
Pulse AI-optimized channel selection (Email, SMS) and automated message drafting based on member behavior.
Lead Scoring
Automatically prioritize high-converting leads so your sales team focuses where it matters most.
Re-engagement
Pulse AI-drafted personalized messages triggered automatically for disengaged members to bring them back.
Weekly Pulse AI Digest
Critical business insights and predictive trends delivered directly to your inbox every Monday morning.
"No competitor offers Pulse AI that predicts churn, writes the outreach, and learns from the results - all in one loop."
Manage Members Like a Pro
Streamline your operations and strengthen member retention with GymPoint.