The Gym CRM Software Your Front Desk Will Actually Use
A visual Kanban pipeline that tracks every lead from first contact to signed membership - with Pulse AI scoring, built-in messaging, and one-click conversion.
Gym CRM Software Built for the Front Desk
CRM software for gyms should eliminate friction between the first greeting and the final signature. Every feature here is designed to do exactly that.
Custom Kanban Board
Build a drag-and-drop sales pipeline with unlimited stages, automated stage transitions, and custom triggers that match your gym's exact sales workflow.
Round-Robin Assignment
Automatically distribute incoming leads across your sales team based on availability, workload, or specialization - ensuring fast response times and balanced coverage.
Activity Timeline
Chronological log of every call, email, text, note, and status change per lead. Full communication history in one scrollable view for any team member.
Conversion Analytics
Identify exactly where leads stall or drop off in your pipeline. Track cost-per-acquisition, conversion rates by source, and real-time ROI on every marketing channel.
Pass Management
Issue time-limited guest passes and trial memberships with automatic expiration. Track redemption rates and trigger follow-up sequences for unconverted trials.
One-Click Conversion
Convert a qualified lead into an active member in a single action. Membership history, signed waivers, communication logs, and payment methods carry over automatically.
A Sales Command Center Powered by Pulse AI
Predictive Lead Scoring
Pulse AI analyzes engagement signals to highlight which leads are most likely to join today.
Pulse AI-Drafted Outreach
Automate personalized follow-ups that feel human, using the lead's specific interests.
Stale Lead Alerts
Never let an inquiry grow cold. Pulse AI flags inactivity before the lead loses interest.
Conversion Predictions
Real-time foresight into your gym's growth.
Likely to Join
14 Leads
Est. Revenue
$3,420.00
Gym CRM Software, Answered
Gym CRM software tracks every lead from first contact to signed membership. GymPoint gives you a visual Kanban pipeline with customizable stages, Pulse AI lead scoring, built-in messaging, and one-click conversion, so your front desk manages sales in the same system that runs the rest of the gym.
Leads flow in automatically. Website form submissions are captured as leads, and trial-class bookings create a lead in the pipeline on their own. Round-robin assignment then distributes each new lead across your sales team based on availability, workload, or specialization.
Two ways. You can convert a qualified lead to an active member in a single action, with communication logs, signed waivers, and payment methods carrying over automatically. You can also send a prospect a signup invite that lets them complete the conversion themselves.
Yes. GymPoint includes a unified communications composer for email and SMS with audience filters, and every call, email, text, note, and status change is logged to a chronological activity timeline on each lead.
GymPoint is free for unlimited members when you use GymPoint Payments as your payment processor. Paid Growth and Pro plans are $149 and $249 per month respectively, with no setup fees and no long-term contracts.
The lead pipeline CRM is part of Growth and Pro. The Free plan covers billing, scheduling, check-in, POS, waivers, and the member portal for unlimited members at $0 per month. Upgrade to Growth from Settings when you want the CRM.