Configure automated billing, handle refunds, and manage financial reporting.
14 articles in this category
Set up Poynt payment processing in GymPoint: connect your merchant account, register card terminals, run a test charge, and enable online payments.
Creating membership plans in GymPoint covers monthly, annual, drop-in, and class-pack pricing, plus trial periods, setup fees, and auto-renewal.
Set up your GymPoint POS product catalog with pricing, categories, tax rates, and images, then track sales with top-seller and margin reports.
Recurring billing in GymPoint automates membership charges on each member's billing date, with proration for plan changes and configurable grace periods.
GymPoint invoice statuses - Paid, Pending, Overdue, Failed, Voided, Refunded - plus how to view payment history and download or export invoices.
Handling failed payments in GymPoint: why charges decline, the automatic retry schedule, member notifications, and updating payment methods.
Collections in GymPoint moves overdue accounts through a staged pipeline of automated or manual outreach, payment retries, and bad-debt write-offs.
Smart Dunning uses GymPoint's Pulse AI to optimize collections timing, channel, and message content for each overdue member, boosting recovery.
Refunds and account credits in GymPoint return money to a member's card or apply an internal balance to future invoices, with processing timelines.
Troubleshoot GymPoint payment failures - common decline codes, Poynt terminal and card reader issues, online payment problems, and support escalation.
Quick Pay in GymPoint takes fast one-off charges by card, cash, or terminal, with options to link a member, add products, tax, and fees.
GymPoint's two simple payment processing rates, a worked per-transaction example, what's never charged, and how card-present differs from card-not-present.
Discounts and promotions in GymPoint let you create promo codes and account discounts for sign-up offers, seasonal campaigns, and referrals.
Set late-cancel and no-show fees in GymPoint, how amounts are charged to the card on file or invoiced, and how staff waive or refund a fee.