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    Member Management

    Learn how to manage profiles, track attendance, and handle memberships efficiently.

    10 articles in this category

    1

    Adding Members Manually

    Manually add a new member to GymPoint by entering contact details, assigning a membership plan, and collecting payment via Poynt terminal or card on file.

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    2

    Member Import CSV Template & Import Guide

    Download a free member import CSV template, then bulk-import members into GymPoint - with column mapping, duplicate handling, and validation.

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    3

    Member Profiles & Contact Details

    Member profiles in GymPoint centralize contact details, membership status, billing history, attendance records, and communication logs in one place.

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    4

    Custom Fields for Member Data

    Custom fields in GymPoint capture gym-specific member data like T-shirt size or referral source, powering filtering and targeted communications.

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    5

    Ranks & Belt Systems

    Set up rank categories and belt systems to track member progression in martial arts and other graded programs.

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    6

    Attendance Tracking & Check-in

    Member check-in and attendance tracking in GymPoint covers kiosk self-service, front desk check-in, manual entry, and attendance reports.

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    7

    Managing Memberships (Freeze, Cancel, Upgrade)

    Managing memberships in GymPoint covers freezing, canceling, upgrading, and downgrading a plan, including how proration and billing credits work.

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    8

    Troubleshooting: Import Errors & Data Issues

    CSV import troubleshooting for GymPoint: fix encoding issues, date format errors, missing fields, invalid emails, and duplicate member records.

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    9

    Skill Tracking & Curriculum

    Skill tracking and curriculum tools in GymPoint let you build technique-based curriculums and score members' progress toward promotion.

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    10

    Belt Promotions

    Belt promotion tracking in GymPoint: promote members to a new rank, award stripes, monitor promotion readiness, and review full promotion history.

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