Send targeted messages, automate workflows, and manage notification templates.
8 articles in this category
Send individual or bulk messages to members by email and SMS in GymPoint, using audience filters, template variables, and per-member message history.
Create and manage email and SMS templates in GymPoint with variable placeholders, pre-built system templates, HTML email design, and preview testing.
Set up automated GymPoint message workflows for member onboarding, payment reminders, re-engagement follow-ups, and birthday or anniversary messages.
Configure GymPoint notification settings, including staff alerts, member notification preferences, email and SMS channel setup, and quiet hours scheduling.
Troubleshoot GymPoint email and SMS delivery problems, including bounces, spam filtering, failed SMS sends, and sender domain verification steps.
Write one message and send it across email, SMS, and a portal post from a single composer in Marketing > Communications.
Create, schedule, and manage member portal announcements in GymPoint, including post visibility, categories, editing, archiving, and scheduled publishing.
Build reusable, filter-based audience segments in GymPoint to precisely target members by lead status, source, tags, or membership status when messaging.