The Free Plan: GymPoint Free for Unlimited Members

    How GymPoint's Free plan works: what's included with unlimited members, the GymPoint Payments requirement, what's reserved for Growth and Pro, and how to upgrade.

    Last updated: 09/16/2026

    What Is the Free Plan?

    GymPoint's Free plan is $0/month with unlimited members and one location. It isn't a trial and it doesn't expire. You get the core GymPoint platform: member and family management, recurring billing with automated dunning, class scheduling with waitlists, public online booking, kiosk check-in and Kisi door access, retail point of sale with inventory, digital waivers, and the member portal.

    There's no credit card required at signup. Pick Free, create your account, and you're running, at any gym size.

    What the Free Plan Requires

    No tricks: the Free plan is free because GymPoint earns a small share of card-processing revenue when you bill your members through GymPoint Payments (our integrated processing, powered by GoDaddy). Your members pay their dues, we earn on the processing, and the software costs you nothing. That's the whole model: the same one used by some of the biggest names in small-business software.

    For U.S. gyms, keep GymPoint Payments connected. There is no processing minimum or activity requirement: connected cash-only and seasonal gyms can stay on Free. Connect within the first five days; an unconnected account receives a further five-day warning before becoming read-only until connected.

    Integrated payments and SMS are currently U.S.-only. The connection requirement is not enforced for non-U.S. gyms. Member management, scheduling, bookings, check-ins, and email remain available. Cash, Cash App, and Venmo can be accepted separately and recorded manually; these wallets are not automatic payment integrations.

    Kisi integration is included on Free. Kisi hardware and subscriptions are purchased separately. See processing rates and Kisi setup when planning total costs.

    What the Free Plan Doesn't Include

    The Free plan runs the full operational platform, but a few things are reserved for Growth and Pro:

    • Pulse AI beyond a $1 monthly credit. The full Pulse AI suite (smart dunning AI, churn prediction, AI-drafted messages, and the weekly insights digest) is on Growth and Pro, with a $10 monthly AI usage budget on each plan. Actual usage varies by task; see AI usage and limits.
    • The lead pipeline CRM.
    • SMS campaigns and the segment builder. Bulk email is included on Free, up to 1,000 marketing emails per month; transactional messages like receipts and booking confirmations always work on every plan and do not count toward that limit.
    • The collections dashboard.
    • Corporate billing.
    • Multi-location support (Pro only).

    Everything else (billing, scheduling, POS, the member portal, waivers, kiosk check-in, and Kisi door access) is included on the Free plan at any gym size, with no member cap.

    How Do I Upgrade?

    Go to Settings → Account → Plan and choose Growth ($149/month) or Pro ($249/month). A card is required. Monthly plans bill month to month; annual billing prepays 12 months and saves roughly 20%.

    What Happened to the Starter Plan?

    The Starter plan ($79/month) was retired on 2026-08-23. Any gym that was on Starter was moved to the Free plan automatically, at no cost, with no loss of data or features you were actively using.

    How Do I Sign Up?

    Choose Free on the pricing page, or go directly to app.gympoint.ai/signup?plan=launch. No card, no trial clock - U.S. gyms connect GymPoint Payments in the first few days, with no processing minimum.