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    Customer Portal

    Set up and manage the self-service member portal for your gym.

    7 articles in this category

    1

    Setting Up the Member Portal

    Setting up the GymPoint member portal covers enabling access, customizing branding, toggling individual features, and sending member invitations.

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    2

    Portal Features for Members

    GymPoint member portal features overview: dashboard, profile management, class and appointment booking, invoice history, and message inbox.

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    3

    Payment Methods & Self-Service Billing

    Self-service billing in the GymPoint member portal lets members add payment methods, view active memberships, download invoices, and make payments.

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    4

    Class Booking from the Portal

    Class booking through the GymPoint member portal covers how members browse the schedule, book and cancel classes, and join waitlists.

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    5

    Appointment Booking from the Portal

    Members can book, view, and cancel 1-on-1 appointments like personal training from the GymPoint member portal, with session credits applied automatically.

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    6

    Install the Member App on Your Phone

    How members install their gym's GymPoint member app on iPhone (Safari or Chrome) and Android from the browser, what installing changes, and what the app does not do yet.

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    7

    Set Up and Share Your Member App

    How gym owners brand the installable GymPoint member app (icon, home screen name, brand color), share it with a setup link, QR poster, and welcome messages, and track how many members installed it.

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