Browse our complete collection of articles and guides to master GymPoint.
Connect your Poynt business account, register terminals, and run your first test transaction.
An honest feature-by-feature comparison of GymPoint and Mindbody — pricing, AI, payments, and what matters most for your gym.
Configure a self-service kiosk for member check-in using barcode, QR code, or name search.
Get your gym up and running on GymPoint in under 30 minutes with this step-by-step walkthrough.
Step-by-step instructions for adding a new member to GymPoint manually.
Send individual or bulk messages to members via email and SMS.
Pre-migration checklist, what data can be migrated, timeline expectations, and how to prepare your data.
Configure your sales pipeline stages, assign staff, and customize your lead workflow.
Enable and configure the customer-facing member portal with branding and feature toggles.
Navigate the POS section, configure product categories, pair terminals, and set up receipts.
An overview of Pulse AI capabilities including lead scoring, churn prediction, smart dunning, and insights.
Understand each dashboard widget, what metrics are displayed, and how data is calculated.
Create class types, set details like duration and location, and organize with color coding.
Configure your gym's business name, address, branding, timezone, and operating hours.
Review staff hours, track estimated pay, close payroll periods, and export pay reports.
Set up monthly, annual, drop-in, and class pack membership plans with pricing, trials, and auto-renewal.
A detailed comparison of GymPoint and PushPress — from AI-powered tools to payment processing and everything in between.
Handle daily front desk tasks including manual check-ins, walk-in registrations, payments, and attendance tracking.
Learn how to read and customize your GymPoint dashboard with KPI widgets, quick actions, and activity feeds.
Import members in bulk from a CSV file, including column mapping and duplicate handling.
Create and manage email and SMS templates with variable placeholders for personalized messaging.
Step-by-step instructions for importing member data via CSV including template, formatting, mapping, and execution.
Build custom lead capture forms, add fields, and embed them on your website.
Overview of all member-facing portal features including profile, billing, classes, and messaging.
Create products with pricing, images, tax settings, and inventory tracking in the POS catalog.
Deep dive into Pulse AI's lead scoring methodology, score ranges, and how to use scores in your sales workflow.
Generate and analyze revenue reports including MRR trends, plan breakdowns, and payment method summaries.
Assign instructors to classes, set availability, handle substitutes, and view workload.
Connect your payment processor, configure billing defaults, tax rates, and invoice settings.
Clock staff in and out, log break time, add manual time entries, and review weekly hours.
Add products for point-of-sale transactions including pricing, categories, tax rates, and images.
Comparing GymPoint and Wodify across billing, AI, payments, and gym operations — which platform fits your box?
Create waiver templates, capture digital signatures, manage document versions, and view signed records.
Configure your gym's name, address, logo, business hours, and timezone in GymPoint.
Explore what's on a member profile, how to edit details, and how to view communication history.
Set up automated message sequences for onboarding, payment reminders, follow-ups, and more.
Verify member counts, membership assignments, billing, and attendance data after completing a migration.
Use the visual Kanban board to track, filter, and manage leads through your sales pipeline.
How members add payment methods, view subscriptions, download invoices, and make payments through the portal.
Add items to cart, apply discounts, process card or cash payments, and handle receipts.
Understand member health scores, the factors behind churn prediction, and the at-risk dashboard widget.
Track member growth, retention rates, attendance trends, and churn analysis.
Enable online booking for classes, set booking windows, and configure cancellation policies.
Create and manage custom fields with validation rules, organize them in groups, and use them in forms and filters.
Understand how GymPoint's automated billing engine processes recurring membership charges.
How GymPoint's modern cloud platform compares to GymMaster's established but aging gym management system.
Manage incoming member conversations from a shared staff Inbox with channel filters, search, and thread assignment.
Learn how to invite team members to GymPoint and assign the right permission level for each role.
Create and manage custom fields to capture additional member information specific to your gym.
Configure staff notifications, member preferences, channel settings, and quiet hours.
Understand how Pulse AI scores your leads from 0-100 and how to use scores to prioritize follow-ups.
How members browse, book, cancel, and waitlist for classes through the member portal.
Unbox, connect, and register your Poynt terminal in GymPoint for card-present payments.
Configure at-risk alerts, use AI-drafted outreach, and track re-engagement success.
Monitor billing success rates, failed payment trends, collections performance, and revenue at risk.
Set class capacity limits, enable waitlists, and configure auto-promotion and notifications.
Manage built-in roles, permission levels, user invitations, and account deactivation.
Navigate invoice statuses, view payment history per member, and download or print invoices.
GymPoint matches GymDesk feature-for-feature on core tools, then pulls ahead with AI, payments, and collections.
Personalize GymPoint with your gym's logo, brand colors, and custom styling across the portal, emails, and invoices.
Set up rank categories and belt systems to track member progression in martial arts and other graded programs.
Diagnose and fix common email and SMS delivery issues including bounces, spam filters, and failed sends.
Convert a lead into a paying member with one-click conversion, plan assignment, and card enrollment.
Set stock levels, configure low-stock alerts, review adjustment history, and run inventory reports.
How Pulse AI optimizes dunning timing, channel selection, and message content to recover failed payments.
Export member lists, financial data, and filtered reports to CSV or PDF.
Create weekly schedule templates, apply them to date ranges, and handle holidays and closures.
Manage API keys, configure webhooks, and connect third-party applications to GymPoint.
Understand why payments fail, how automatic retries work, and how to help members update their cards.
Comparing GymPoint's independent, AI-first approach against Glofox's enterprise-backed platform for boutique fitness studios.
Track member attendance with kiosk self-service, front desk check-in, and manual entry options.
Write one message and send it across email, SMS, and a portal post from a single composer in Marketing > Communications.
Set up automated follow-up sequences, email/SMS templates, and staff reminders for leads.
Fix terminal offline errors, Wi-Fi issues, and re-registration problems with your Poynt terminal.
What the weekly AI insights report contains, how to read it, and how it is delivered.
Resolve overbooking, time zone mismatches, conflicting class times, and double bookings.
Connect your Wellhub (formerly Gympass) partner account to validate corporate wellness check-ins.
Manage overdue accounts through the collections pipeline with automated and manual workflows.
An honest comparison of GymPoint and Zen Planner — from AI-powered automation to integrated payments and collections.
Learn how to freeze, cancel, upgrade, or downgrade a member's membership plan with proration handling.
Create, schedule, and manage announcements that members see inside the member portal.
Diagnose and fix issues when lead form submissions are not showing up in your pipeline.
Enable, configure, and share your gym's public-facing online store so members and visitors can browse and buy products.
How AI credits work, monthly allocations, tracking usage, and purchasing additional credits.
Share public booking pages for classes, trials, and appointments, and embed your class schedule on your own website.
Use Pulse AI's Smart Dunning to optimize collections message timing, channel selection, and content.
How GymPoint's modern AI platform compares to Club Automation's enterprise-grade gym management system.
Resolve common CSV import errors including encoding issues, date formats, missing fields, and duplicates.
Build reusable, filter-based audience segments so you can target the right members in every message.
Use the Pulse AI assistant to generate gym-specific workout programming tailored to your class catalog.
Issue full or partial refunds, apply account credits, and understand refund processing timelines.
Comparing GymPoint's full gym management platform with Jackrabbit Class's specialized class and enrollment management system.
Build a skill curriculum for a program and score members on individual techniques as they progress.
Diagnose and resolve common payment decline codes, terminal issues, and online payment problems.
Promote members to a new belt or rank, award stripes, and review their promotion history.
Charge a member or walk-in fast with Quick Pay — card, cash, or terminal — without running a full POS sale.